Privacy Policy

Last updated: March 20, 2026

Information We Collect

When you use ClearCrest, we collect information you provide directly: your name, email address, phone number, home address, and payment information. We also collect usage data such as pages visited, booking history, and device information to improve our service. We may also collect information about your property (address, size, type) to match you with the right cleaning provider.

How We Use Your Information

To process and fulfill your cleaning bookings.
To assign and coordinate with independent cleaning providers.
To communicate about your appointments and account.
To match you with qualified, vetted cleaning providers.
To process payments securely through Stripe.
To improve our services and customer experience.
To send service updates and promotional communications (with your consent).

Payment Security

All payment processing is handled by Stripe, a PCI DSS Level 1 certified payment processor. We never store your full credit card number on our servers. All data is encrypted in transit using 256-bit TLS encryption.

Information Sharing

We share your information only as necessary to provide our services. Your name, address, and booking details are shared with assigned cleaning providers. We use Stripe for payment processing and Vercel for hosting. These service providers only receive the minimum data necessary to perform their functions. We do not sell your personal information to third parties.

Data Retention

We retain your account information for as long as your account is active. Booking records are retained for business and legal purposes. You may request deletion of your account and personal data by contacting us.

Your Rights

You have the right to access, correct, or delete your personal information. You can update your account details from your dashboard settings or contact us at info@clearcrestservices.com for assistance.

Contact

Questions about this policy? Email us at info@clearcrestservices.com